Strategy: ‘A state of the art TQM System’. Three ISO 9001 Quality management systems integrated into one efficient TQM System’

• Number of pages reduces from 3027 to 824.
• Cost for up dating and maintaining the documentation was reduces with more then 2 full time persons.
• Clear propose for all instructions and quality control activities. •Alignment between quality processes and business processes.
• More use of skills and documented training instead of large instructions.
• Cost for yearly external audit by the certified body reduces by 75 %
• Praise from BVQI (certified body) for design and implementation of the system.
• Praise from BASF costumers – better overview and mush easier to understand the system, and how BASF are controlling their processes.
• User satisfaction increased tremendously