Strategy: ‘A state of the art TQM System’. Three ISO 9001 Quality management systems integrated into one efficient TQM System’
- Number of pages reduces from 3027 to 824.
- Cost for up dating and maintaining the documentation was reduces with more then 2 full time persons.
- Clear propose for all instructions and quality control activities. •Alignment between quality processes and business processes.
- More use of skills and documented training instead of large instructions.
- Cost for yearly external audit by the certified body reduces by 75 %
- Praise from BVQI (certified body) for design and implementation of the system.
- Praise from BASF costumers – better overview and mush easier to understand the system, and how BASF are controlling their processes.
- User satisfaction increased tremendously